A Note From Our Founders
In our time building products for billions of people at Apple, Snapchat, Twitter, and Reddit, we learned that nothing is more powerful than sitting down with your customers and listening to them. Simple in theory, but in practice? It's often the hardest thing to do.
Finding the right participants takes time. Teams get pulled into optimizing metrics and A/B tests. Many don't have a research team, or they're unsure of best practices. Dialogue exists to solve these problems.
With Dialogue, anyone from expert researchers to individual creators can run customer studies at speed and scale, while still unlocking the depth you get from a real conversation. We source participants through our proprietary network, conduct hundreds (or thousands) of interviews with our AI moderator, and synthesize insights in real time. The result? Research that traditionally took weeks now happens in hours, with the same depth and rigor of a best practice research study.
At Dialogue, people come first. While much of AI has been about removing humans from workflows, we believe the real power lies in amplifying them. Our platform helps companies reach more people than ever before and capture their genuine voices, opinions, and feedback.
Our vision is to make high-quality research accessible, fast, and fun. We put the same care into crafting great participant experiences as we do into our customer platform — because when people enjoy sharing their perspectives, you get richer insights.
Funding
We're thrilled to announce our $6M Seed round, led by Lightspeed Venture Partners, with participation from Seven Stars, Uncommon Projects, The Tornante Company (founded by Michael Eisner), and angels including the CPO of Discord, the CDO of Nextdoor, and the former CTO of Match Group.
This funding will accelerate product development, strengthen our enterprise-grade platform, and scale Dialogue to support more companies who want to put customer voices at the center of their decisions.
The Dialogue Platform
Whether you are a researcher, designer, marketer, engineer or sales person, Dialogue enables you to conduct research quickly at scale.
- AI-Powered Video Interviews: Just provide a prompt and creative — our AI Agent conducts hundreds of dynamic video interviews at once, adapting in real time using best-in-class research practices.
- Precision Participant Sourcing: We’ve built our own global participant network to intelligently recruit relevant, representative participants on demand.
- Instant Insight Synthesis: Our platform synthesizes insights across interviews with sentiment analysis, pattern detection, and fact-checking — delivering actionable insights in hours, not weeks.
Together, these capabilities reflect our core belief: the best products start with real conversations.
Customers Are Seeing Results
Our customers are already seeing the results of the Dialogue platform.
- Wayfair uses Dialogue to scale customer research, accelerate feedback loops, and deliver richer insights across product and design initiatives. Studies that would have taken weeks, now take days or less to run, with an estimated 7 hours of researcher time saved per study.
- Suno runs fast usability studies and empower designers and PMs to conduct their own research, freeing up their research teams for more strategic work.
- Quill uses Dialogue to power their discovery research, saving thousands of dollars in research agency costs and accelerating research timelines from weeks to within 24 hours.
Though each company's use case is unique, they share a common belief:
that the best products come from listening to and having a true dialogue with their customers.
What's Next
Interested in trying Dialogue? Reach out here.
Want to join us? We're hiring for key roles across engineering and go-to-market roles. If you're passionate about democratizing research and building delightful experiences, we'd love to hear from you!